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AI and the German Consumer:

Innovating Without Losing Trust

We're bringing together senior leaders to examine how AI can drive innovation across the customer journey without losing the trust of German consumers, one of Europe's most demanding audiences.​

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Expect actionable insights, candid conversation, and the chance to connect with peers navigating the same expansion.

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Nov 17th, 2026, 6:30 PM CET - Berlin​

Hosted by 

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Event Details

Join an elite group of senior executives for an exclusive, facilitated roundtable on how businesses use AI across the customer journey while earning and keeping the trust of German consumers.

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This closed-door dinner will foster candid discussions on where AI builds confidence and where it breaks it, how much control customers really want over AI-driven decisions, and how enterprises can balance innovation speed with privacy and regulatory expectations.

Who's Invited

This invitation-only event is designed for senior leaders in financial services, travel, digital goods and services, and retail and marketplaces, including:

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CEOs, Founders, Managing Directors and Country Managers
CFOs and Senior Finance, Strategy and Digital Leaders
Payments, Checkout and Commerce Technology Leaders
CTOs, CIOs and Heads of AI, Data and Innovation

Event Agenda

November 17th 2026 at 6:30 PM CET

6:30 PM – 7:15 PM: Networking Session with Welcome Drinks

7:15 PM – 7:30 PM: Introductions, Opening Remarks

7:30 PM – 8:15 PM: Starters, Facilitated Discussion 

8:15 PM – 9:00 PM: Main Course, Closing Remarks

9:00 PM – 9:30 PM: Extended Networking 

Venue​

TBD

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Dinner Table

Discussion Points

AI and the German Consumer: Innovating Without Losing Trust
 

Germany is one of Europe's most trust-driven markets. Consumers expect to know how their data is used, what they're paying for, and whom they're dealing with, and they're quick to walk away when that clarity is missing. As AI moves into personalisation, checkout, fraud prevention and agent-led purchasing, businesses have to deliver innovation in a way that feels transparent and in the customer's control.

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This executive roundtable brings together senior leaders to discuss how businesses are using AI across the customer journey while earning and keeping German consumers' trust. We'll cover privacy and regulation, and the payment and risk decisions that decide whether AI builds confidence or erodes it.

Where does AI build trust with German consumers, and where does it break it?

How much control do customers really want over AI-driven decisions?

How do you balance innovation speed with privacy and regulatory expectations?

Registration

* You agree to our T&Cs and Privacy Policy by registering to our events. 

Our events are entirely pitch free, and we prioritize authentic conversations over sales tactics, providing industry leaders with a space to connect, collaborate and share insights freely.

Frequently Asked Questions

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